Warranty Information

We stand behind our work with comprehensive warranty coverage on all repairs and refurbished hardware.

Warranty Options & Pricing

We offer flexible warranty options to suit your needs. Choose your preferred warranty package when your device is ready for pickup:

Standard 2 Days - FREE

Perfect for quick peace of mind

  • Covers only the specific issue that was repaired
  • Valid for 2 days from delivery date
  • No additional cost

Standard 5 Days - 3% of GPU Market Value

Short-term coverage for repaired issues

  • Covers only the specific issue that was repaired
  • Valid for 5 days from delivery date

Standard 10 Days - 5% of GPU Market Value

Extended coverage for repaired issues

  • Covers only the specific issue that was repaired
  • Valid for 10 days from delivery date

Standard 30 Days - 10% of GPU Market Value

Month-long coverage for repaired issues

  • Covers only the specific issue that was repaired
  • Valid for 30 days from delivery date

Standard 90 Days - 20% of GPU Market Value

Quarter-year coverage for repaired issues

  • Covers only the specific issue that was repaired
  • Valid for 90 days from delivery date

Extended 5 Days - 5% of GPU Market Value

Short-term comprehensive protection

  • Covers ALL problems with the GPU, not just repaired issues
  • Valid for 5 days from delivery date

Extended 10 Days - 7.5% of GPU Market Value

Comprehensive protection for all GPU issues

  • Covers ALL problems with the GPU, not just repaired issues
  • Valid for 10 days from delivery date

Extended 30 Days - 15% of GPU Market Value

Month-long comprehensive protection

  • Covers ALL problems with the GPU, not just repaired issues
  • Valid for 30 days from delivery date

Extended 90 Days - 25% of GPU Market Value

Quarter-year comprehensive protection

  • Covers ALL problems with the GPU, not just repaired issues
  • Valid for 90 days from delivery date

Extended 1 Year - 50% of GPU Market Value

Maximum protection for complete peace of mind

  • Covers ALL problems with the GPU, not just repaired issues
  • Valid for 365 days from delivery date

Note: Warranty prices are based on the current market value of your GPU model, rounded to the nearest $5. You can select your warranty package from your device dashboard once your repair is complete and ready for pickup. The warranty period starts from the date you receive your device. See exact pricing for your GPU model on our Services page.

What's Not Covered

Our warranty does not cover damage caused by:

  • Physical damage to the board that cannot be repaired — including cracks, bending, burns, holes, and deep scratches
  • Catastrophic failures such as a dead GPU core, artifacts due to a damaged memory controller, or fatal shorts on critical power rails
  • Excessive damage to internal components (e.g. multiple faulty memory chips or ICs) where the replacement cost would exceed half the standard diagnostic + repair fee of the GPU (refer to our Services page for pricing)
  • Physical damage, liquid spills, or misuse after repair
  • Improper installation or incompatible system components
  • Overclocking beyond manufacturer specifications
  • Natural disasters, power surges, or electrical issues
  • Modifications made by the owner or other third parties after our service

How to File a Warranty Claim

Filing a warranty claim is simple through your customer dashboard:

  1. Log into Your Dashboard: Navigate to your device details page
  2. Click "Claim Warranty": Use the purple warranty claim button (only visible for devices with active warranties that have been delivered)
  3. Automatic Notification: Our admin team will be immediately notified of your warranty claim
  4. Review & Approval: We'll review your claim and contact you within 24 hours
  5. Shipping Instructions: If approved, we'll provide shipping instructions for your device
  6. Repair & Return: We'll service your device and return it within 3-5 business days

Important: Warranty claims can only be filed for devices that have been marked as delivered and have an active warranty within the coverage period.

Warranty Transfer

Our standard and extended warranties are transferable to subsequent owners. To transfer a warranty, the new owner must notify us within 30 days of purchase with proof of ownership transfer. There may be a small administrative fee for warranty transfers on extended plans.

Last Updated: November 2025

GPU Doctor reserves the right to modify warranty terms with 30 days notice. Existing warranties remain under the terms in effect at time of purchase. For questions about warranty coverage, contact hady.awayda@gmail.com