Question 1

How much does GPU repair cost?

Accepted Answer

GPU repair costs vary based on your GPU model and the service needed. Our diagnostic evaluation starts at around 20% of the device's repair cost tier. A full diagnostic + repair is priced based on the device's market value and your customer tier. Select your GPU model on our services page to see exact pricing.

Question 2

What happens if my repair is unsuccessful?

Accepted Answer

If a repair is unsuccessful, you are charged a diagnostic fee (20% of total repair cost) plus a repair attempt fee (10% of total repair cost), totaling 30% of the device repair cost. This covers the technician's time and parts testing.

Question 3

What are customer tiers and how do I get discounts?

Accepted Answer

We offer four customer tiers: Standard (base price), Silver (~5% discount after 5+ devices), Gold (~11% discount after 10+ devices), and Platinum (~16% discount after 25+ devices). Tier upgrades apply automatically based on your repair history.

Question 4

How long does a GPU repair take?

Accepted Answer

Turnaround times vary by service: Diagnostic evaluations take 1-2 days, thermal services 1-2 days, component repairs 5-10 days. Expedited service options are available for urgent repairs.

Question 5

Do you offer a warranty on repairs?

Accepted Answer

Yes, all repairs include a free 2-day standard warranty. You can upgrade to extended coverage for up to 1 year. Warranty prices are based on a percentage of your GPU's market value. Standard warranties cover only the specific issue repaired, while extended warranties cover all GPU problems. Warranty does not cover irreparable physical damage (cracks, bending, burns) or catastrophic failures (dead core, fatal shorts, damage exceeding half the repair fee). Claims can be filed through your customer dashboard.

Question 6

What GPU brands and models do you repair?

Accepted Answer

We repair all major GPU brands including NVIDIA GeForce GTX and RTX series (GTX 1660 through RTX 5090), AMD Radeon RX series (RX 5000 through RX 9000), and Intel Arc series (A and B series). We service cards from ASUS, MSI, Gigabyte, EVGA, Zotac, Sapphire, XFX, PowerColor, ASRock, Intel, and more.

Question 7

What services do you offer besides GPU repair?

Accepted Answer

Beyond GPU repair, we offer thermal paste replacement, thermal pad replacement, fan replacement, power connector repair, display port/HDMI replacement, and comprehensive maintenance packages. We also service laptops, desktop PCs, consoles, and motherboards.

Question 8

How do I submit a repair request?

Accepted Answer

Visit our Repair Request page, fill out the intake form with your device details and symptoms, choose your service preference, and submit. You'll receive a confirmation with tracking details and next steps.

Professional Hardware Services

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Graphics Cards

Laptops

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System Units

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